Duke & Fox approached us for help migrating from Etsy to Shopify.
Duke and Fox were outgrowing their Etsy store and so they setup a new store on Shopify. However, being time pressured and unsure of the eco-system, the store owner was unhappy with the look they had achieved, wanting something more sophisticated and high end to better represent their products and their customers.
We consulted with them in detail on their design preferences to make sure that we selected an appropriate theme and customised it to their needs.
D&F needed various speciality products including embroidered leashes, collars, engraved buckles and more. We setup their store so that customers would be asked exactly the information required for the product they chose, reducing time spent chasing customers for additional information.
The end result is a website that brought in significant additional orders within the first month with no extra work required on their part.
I am very ignorant to setting up a shop and was worried about the whole process. Lisa was great to work with! My store is more than I expected it to be and the customer service following has been wonderful! I plan on continuing to be a customer.
- Candace Lacey Meade, Founder