Milkful needed help exporting their Gourmet Lactation Bar orders to their fulfilment service.
Milkful's fulfilment service had specific requirements about the format in which orders need to be uploaded in order to process them and it needed to happen twice daily by FTP. To add to the complexity, Milkful sell mixed sets of bars, some of which ship in boxes, and the fulfilment service recieve the bars as single items so they needed every bar and box to be uploaded as a line item, but in Shopify, the bundles were listed as a single line item.
We created a custom fulfilment app that processes Shopify orders, unbundles bundled products and exports those orders to the fulfilment service twice daily. It also checks for new shipments from the fulfilment service every 15 minutes and updates Shopify with the tracking info and sends the fulfilment email to the customer. Furthermore it adjusts inventory for the individual products, every time a bundled product sells, allowing them to better track inventory.
Pogodan has been really awesome to work with. They're extremely competent in working with the shopify platform and have been great in working though some intricacies that have popped up along the process with our project
- Dina Carey, Milkful Founder